CreditCard Company

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I started out as a credit card online customer some years back, when a pre-approved notice was sent to me in the mail. When I`d been using the online creditcards for approximately 1 year, and considering my high level of purchases each month, was upgraded to the platinum card. The first aspect that impressed me, and which I have come to appreciate, is the professional, supportive, polite client support reps; invariably happy to answer any question and fulfill just about any request.

I have utilized the Platinum service several times over the past couple of years, and there`s never been a time when I`ve been anything less than delighted about the service they provide. On my mom`s birthday, I phoned the charge cards company and requested that a gift hamper of beauty products be sent to her at work. The rep guaranteed that they`d handle everything and that my mom would receive the gift hamper by the close of business hours that evening.

At some point in the transaction, the request was botched up. The vendor that the charge card company had called on in order to obtain the beauty products for the gift hamper supplied products that definitely weren`t what I`d requested. The representative got in touch with me at once with the position and proposed alternative measures. To cut to the chase, the charge cards firm contacted a large retailer located in New York, and got them to prepare a basket with a choice selection of the beauty products.

The plastic card company then went on to arrange for personal car transport to collect the gift basket from the seller - free of charge to me - and bring it to my place. Naturally, my mother was thrilled when she got her gift basket and was amazed that the whole thing was arranged by the creditcards online issuer.

I also used the platinum card travel services to book hotel accommodation when traveling, and believed that everything had gone through. One week before my trip, I contacted the creditcard issuer to confirm my reservations, only to be told that there was a problem with my reservation and that it had been wiped out of the hotel`s computer.

The plastic card bank urgently contacted the hotel where I`d reserved a room, discussed my problem with the hotel (which had no rooms going) and,by some miracle, got them to agree to put me up in a suite of rooms, but I was billed at the identical room tariff - which was significantly lower in comparison with the rate at this point in time - that I had originally been given when I first made the booking.

Of course, if it hadn`t been for the creditcard online company, I would`ve reached my destination and realized that I had no hotel room waiting for me. It can`t get any better than this.

I adore this card, love the respect I command from cashiers (and fellow customers) whenever I use it, and - above all - I have a high opinion of the creditcards firm for the way in which they deal with and care for their treasured customers. I refer to myself as a client of the online creditcards issuer since I have forged a very productive monetary relationship with this group. They aren`t just a company that provides credit cards, they are a professional concern who have made it their concern to look after their elite set of credit card members. It`s indisputably well worth the yearly fee. The professional response of their customer support personnel is standard-setting. And there is no purchase limit.

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